More than 3,000 vehicle technicians, service advisors and garage owners have now benefitted from TechMan’s advanced training and support programme, developed to ensure garage businesses realise their goals through the successful implementation of its Garage Management System.
A telephone support line ensures TechMan users have direct access to a Support Manager, experienced in the daily pressures of workshop life and available to offer on-demand support during the working day. Other forms of direct communications include emails, a ticketing system and a Facebook community support group.
Free weekly online training webinars hosted within the Garage Management System are also extremely popular with users keen to benefit from the many innovative new features that get added and also for refresher training on the basics, ensuring all staff are fully aware of how to best adopt the various aspects associated with TechMan.
The latest webinar topic covered TechMan’s recent integration of Haynes Pro which gives all user logins instant access to service schedules, repair times, drawings, procedures, capacities, wiring diagrams and fault code diagnosis, to name just few of the available points of data now available.
For more information about the TechMan Garage Management System or to arrange a demonstration, call 01604 666 720.
First published on GarageWire – 15 April 2021: https://garagewire.co.uk/news/company/techman/techman-training-and-support-for-life-not-just-for-new-garages/
Published: April 15, 2021
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