September has been another busy month for everyone here at TechMan, and we hear from our customers that you’ve all be busy too with the month being a big time for MOTs as well as preparing for the change in seasons as driving conditions worsen.
Many of you are getting ready for the cold weather by stocking up on replacement wiper blades, bulbs and batteries and some people are using TechView to start carrying out Winter Health Checks for customers; hopefully the next few months will continue to be busy for you all (for what is typically a quieter time across the industry).
That’s enough about the gloomy weather… let’s dive in to some of the latest news at TechMan!
Keep an eye on your mailbox for the notification of the next impending update to be rolled out and until then, stay wrapped up warm!
Published: October 4, 2019
February 27, 2024
In the garage business, keeping your customers in the loop while repairing their vehicles is a vital factor.
In this industry, your customers are likely to have many questions and need reassurance. Through every customer interaction, you show that you value their needs, time and feedback.
February 13, 2024
The everyday hustle of clients coming in and out, sometimes earlier or later than planned, may get overwhelming and it becomes easy to lose track of things.
To run your business smoothly and efficiently, effective scheduling is necessary. However, manual scheduling is very strenuous and ineffective. That’s why you need to implement automated scheduling
January 30, 2024
Garage owners often find themselves grappling with different customer service challenges that hold the power to significantly impact their reputation and business.
To resolve your worries, we will discuss four common customer service issues every garage business faces. By exploring these challenges in detail, we will offer you practical solutions to help you ace your customer care issues.