Garage management specialist, TechMan is helping workshops achieve their business goals with free weekly online training webinars.
The series of live videos ensure users of the TechMan Garage Management System can fully exploit the long list of powerful and intuitive tools within the application to streamline garage operations.
Davina Willis, managing director at Londesborough Motor Services in Scarborough described the free training as an “invaluable extra” for users of the system who wish to “be on top of their game”.
“TechMan’s webinars are helping everyone within our business understand the part they need to play so that we can get the very best out of out of it,” she explained.
The exclusive sessions, hosted within the Garage Management System itself, are helping independents like Londesborough Motor Services reap the widely renowned benefits associated with TechMan.
Among the most-recently covered topics, it was TechView training that proved to have a particularly big impact on technicians at the North Yorkshire garage.
TechView enables electronic job cards to be delivered immediately to technicians via a tablet, giving them access to everything needed to complete a job, including customer history, parts ordering status, electronic service sheets, previous advisories and more.
Davina said: “We had been experiencing slight resistance among some of our technicians who were struggling to grasp how to properly use their tablets but now they’ve seen exactly what they need to do, how to do it and the value it has for the overall business, they’re now all using their tablets without problem.
“We had a chat with one of the guys the day after a TechMan webinar and he told us that he was surprised at how easy it is to use. The training gave him the support he needed to be able to confidently use the tablet.”
Other recent topics covered include step-by-step guidance on how to best use TechMan’s integrated digital Kanban board, an overview on tracking purchase orders, returns and credits, along with the customer portal for estimates and job authorisation.
Lead TechMan Trainer and Webinar Host, Andy Jackson said: “Workshops that make the switch to a Garage Management System are doing so to streamline their business and our webinar programme is just another way to ensure everyone who uses TechMan is fully aware of how to best adopt the various aspects within our system.
“We’ve developed the programme of free training content, available to all garages that use TechMan, so they can properly embrace and enjoy all of the benefits it has to offer.
“We’ve been getting some really positive feedback too. Garages like Londesborough MotorServices are reaping the rewards and it’s fantastic to see.”
The series of webinars continues through December on the topic of Labour Slots and Web Bookings – TechMan garages can register to watch by emailing firstname.lastname@example.org.
For more information about the TechMan Garage Management System or to arrange a demonstration, call 01604 666 720.
First published on GarageWire – 18 December 2020: https://garagewire.co.uk/news/company/techman/garages-shown-how-to-get-the-most-out-of-techman-in-free-webinar-training-series/
Published: December 18, 2020
November 21, 2023
Your car technicians are the lifeblood of your garage business. When productivity is high, you can offer a quality service to customers, ultimately boosting revenue. However, when it comes to car repairs, they often face many issues that can slow down work and affect productivity. From limited access to necessary tools to car part shortages, […]
November 7, 2023
When you create an estimate that reflects accurate details and a perfect breakdown of costs, you establish a mutual understanding with the customer. It gives them an insight into the scope of work, associated expenses as well as the expected dates of completion. This further ensures transparency between you and your customers, which builds trust.
October 24, 2023
Is your garage productivity dropping? Productivity is essential to any successful business, and when it comes to your garage, even more so. As a garage owner, focuses include improving efficiency, customer satisfaction and growing your business. However, to achieve these goals, you need to first assess overall business productivity. Your business productivity stands as an […]