“Our previous system hadn’t moved with the times and we found that we had outgrown the systems capabilities. There were other missing features too; for example: we couldn’t track parts purchases, poor reporting and so on.”
“TechMan stood out to me because of the amount of features packed into the system while still being cost effective. Unlimited Users and tailored training packages which didn’t break the bank were a big factor.”
“The transition from our old system to TechMan was extremely easy. With the Support team helping every step of the way to make our switch seamless. Also the speed of transition was impressive, from final signature to our first training day was only 3 weeks.”
“I love the speed at which any questions are answered, using their support ticketing system. Communication is impeccable and easy through all mediums.” (TechMan stats indicate that all questions and issues raised by Alex and the team have been resolved within 18 hours of initial contact)
“The ability to see all that is happening within the business and track technician efficiencies which can identify strengths and weaknesses within the business is invaluable. We can easily identify if more training is required or more tooling.
I have also been able to bring in a new front-of-house as well so that I can step away from the business a bit more and concentrate on other aspects.”
“Tech Efficiency and the Euro Car Parts direct-to-branch ordering are must haves! Allowing full view of what is happening in the garage in real time and saving countless hours spent on the phone to the local ECP branch. I also can’t forget the accountability/transparency of the system. I love that it is all tracked within the history feature”.
“No, its too good to share the secret… Of course I would recommend it!”
Published: June 22, 2022