TechMan’s recently-launched card services provider integration, which links PDQ card terminals with its software, is set to make life a great deal easier for its customers – GW Views speaks to TechMan’s national sales manager, Leo Freebairn to find out more.
“There were a number of issues, really: miskeying amounts, incorrect reconciliation within accounts, fraudulent or malicious transactions.
“But the big driver was the savings that we can pass on to our clients through a network rate.”
“The main risk is human error: one incorrectly placed decimal point can mean a lot to a business.”
“As well as overcoming the issue of human error, employees will also no doubt appreciate the fact that the payment process is far quicker and more efficient.
“Any workshop which provides roadside assistance or needs to potentially take a secure payment whilst on-the-move will appreciate the versatility and flexibility that our PDQ integration provides.
“Job and payment reconciliation will be automated, which can present a problem if you have roadside technicians out-and-about doing mobile work all week and you update your records manually.
“And as I mentioned earlier, our national network partnership rate promises potentially huge savings on card processing fees.”
“As soon as the invoice is generated and the type of payment card is selected, TechMan speaks directly to the PDQ, providing the terminal with the correct pricing information automatically.”
“So far we have seen annual savings of £1550. For one of our customers we were able to slash his rates by £125 per month, covering the entire cost of a Lite or Advanced subscription as well as half of the cost of Pro.”
“Because the system instantly reconciles jobs and accounts, there’s no need to chase up ‘misplaced’ payments.
“It also provides businesses with a more transparent and thorough audit trail.”
“We are currently working on connected technology concepts, where TechMan will talk to and integrate with internet-ready workshop equipment.
“Other projects include finance options for customers, as well as voice recognition, allowing technicians to simply speak to devices and eliminating the need to type up job notes.”
For further information about TechMan, select ‘more details’ below.
First published on GarageWire – 23 November 2018: https://garagewire.co.uk/garage-wire-views-issuu/how-techman-pdq-integration-can-save-your-garage-money/
Published: November 23, 2018
November 21, 2023
Your car technicians are the lifeblood of your garage business. When productivity is high, you can offer a quality service to customers, ultimately boosting revenue. However, when it comes to car repairs, they often face many issues that can slow down work and affect productivity. From limited access to necessary tools to car part shortages, […]
November 7, 2023
When you create an estimate that reflects accurate details and a perfect breakdown of costs, you establish a mutual understanding with the customer. It gives them an insight into the scope of work, associated expenses as well as the expected dates of completion. This further ensures transparency between you and your customers, which builds trust.
October 24, 2023
Is your garage productivity dropping? Productivity is essential to any successful business, and when it comes to your garage, even more so. As a garage owner, focuses include improving efficiency, customer satisfaction and growing your business. However, to achieve these goals, you need to first assess overall business productivity. Your business productivity stands as an […]