Let your customers know you’re still here during the COVID-19 restrictions

A brief guide on how to communicate to your loyal customers and local community

With the unprecedented situation presented by COVID-19, many people will be working from home and not able or willing to travel as much as usual.

If you already offer collection and delivery services to your customers, or are planning to do so, now is the time to let them know!

There are many ways to communicate quickly…

Facebook
If you have a Facebook page, using the built-in tools to create a simple “boosted” campaign can help you to reach your customers quickly and effectively.
* See the image on the right for an example of what our workshop, In Town Automotive, have posted and received fantastic engagement so far!

Twitter, LinkedIn, Instagram etc…
You can post short and simple messages to you customers letting them know how you can help and keep them updated throughout the coming weeks.

SMS and Email
Speak to our team here at TechMan on how we can assist you in sending an SMS campaign directly to your customers.

Active Payment Assist in TechMan

The TechMan platform is already integrated with Payment Assist to allow you to offer four interest-free payments, credit-check free, to customers that may be worried about the financial impact of the current situation. Take the stress out of their vehicle repairs and maintenance whilst maintaining your cashflow.

If you already use Payment Assist, speak to a member of our team to activate this feature in your platform.

To sign up to Payment Assist for the first time visit this link:
https://www.payment-assist.co.uk/techman-signup

Published: March 19, 2020

Latest News

a car technician working on a car

November 21, 2023

Smooth Car Repairs: Making Life Easier for Your Trusted Technicians

Your car technicians are the lifeblood of your garage business. When productivity is high, you can offer a quality service to customers, ultimately boosting revenue.  However, when it comes to car repairs, they often face many issues that can slow down work and affect productivity. From limited access to necessary tools to car part shortages, […]

Read more
car repair estimate, a car technician working on a car

November 7, 2023

5 Quick Tips to Perfect Your Workshop Estimates

When you create an estimate that reflects accurate details and a perfect breakdown of costs, you establish a mutual understanding with the customer. It gives them an insight into the scope of work, associated expenses as well as the expected dates of completion. This further ensures transparency between you and your customers, which builds trust.

Read more
business productivity, a car technician working on a car

October 24, 2023

4 Reasons Your Garage Productivity is Dropping

Is your garage productivity dropping? Productivity is essential to any successful business, and when it comes to your garage, even more so. As a garage owner, focuses include improving efficiency, customer satisfaction and growing your business. However, to achieve these goals, you need to first assess overall business productivity. Your business productivity stands as an […]

Read more