Pro-Tech Automotive Boosts Productivity & Organisation with TechMan
Opened in 2013, Pro-Tech Automotive Ltd is a family-run, independent garage based in the UK, led by directors Linsey and Barry Standon.
From humble beginnings in a 1,200 sq ft unit, the business has grown into a 28,000 sq ft facility with 12 ramps and 13 members of staff — a reflection of their commitment to quality, organisation, and customer care.
As the business expanded, Pro-Tech needed a more efficient way to manage day-to-day operations and customer communication. That’s when they turned to TechMan.
Rapid growth brought new challenges — especially around organisation and paperwork.
Job cards were being misplaced, damaged, or lost, creating inefficiency and confusion across the workshop. With so much information spread across paper and desks, it became harder to allocate jobs, plan workloads, and maintain a clear overview of daily operations.
“As we grew, the main challenge was organisation and paperwork. We had job cards everywhere — getting wet, oily, or lost. When everything moved onto a system and tablet, it made a world of difference.”
After trialling several different garage management systems, Linsey and Barry chose TechMan because it offered the most complete and scalable solution for their growing business.
“We demoed a few different systems, but we went with TechMan because it suited our business across the board. It did everything we wanted — and more.”
The onboarding process was smooth and supportive, with on-site training helping the team get up to speed quickly.
“It was a very easy process. We had on-site training for a couple of days and we’ve not looked back since.”
TechMan’s intuitive design helped Pro-Tech organise their workshop more effectively — improving scheduling, technician allocation, and customer management.
Since adopting TechMan, Pro-Tech Automotive has seen dramatic improvements in both efficiency and profitability.
• Stronger organisation: Clear allocation of jobs and workshop loading has removed confusion and improved workflow.
• Improved customer retention: MOT and service reminders help keep customers coming back on time.
• Streamlined processes: The entire team can access everything digitally — no more lost job cards or paperwork.
• Higher profitability: Greater efficiency and visibility have translated directly into better financial performance.
“It’s really simple to use. The calendar, customer records, and reminders make our day-to-day organisation and customer retention so much better. We’re more streamlined, more efficient — and more profitable.”
Linsey and Barry credit TechMan’s customer support as another key benefit. The team is always on hand to help and regularly connects with Pro-Tech at industry events.
“If we need support, we just phone TechMan and they sort it. There’s nothing they haven’t resolved for us. The team is great — helpful, friendly, and always there when we need them.”
For Pro-Tech Automotive, TechMan has been instrumental in supporting their growth and maintaining high levels of organisation and service.
“We’d definitely recommend TechMan to other garages. It’s helped our business grow, made us more organised, and improved our efficiency as a whole. We couldn’t be without it.”
From happier technicians and service advisors, to seriously satisfied customers, our all-in-one garage management software delivers clear benefits.
Explore TechMan in real-time in a working garage and see how our extensive integrations can simplify your operations and save hours of time every day.
