Studley Green MOT & Service Centre Improves Scheduling and Increases Bookings with TechMan
Studley Green, owned by John Bird, has been operating for around seven years and provides MOT Class 4 and 7 testing, along with servicing for both commercial and non-commercial vehicles. The garage runs with six technicians, seven ramps, and a dedicated MOT station.
As the business grew, the team needed a more structured and efficient way to manage bookings, workload, and customer communication.
Before using TechMan, Studley Green relied on a handwritten diary system to manage incoming work. Jobs were written in manually, and technicians would often choose which jobs to take on, making it difficult to control workload and plan the day effectively.
John explains that this approach made it harder to manage how much work was being booked in and ensure jobs were allocated appropriately across the team.
The business needed a system that allowed clearer scheduling, better visibility, and more control over daily operations.
TechMan was recommended by another local garage, who showed John the system in action.
“We had a demo and we didn’t really look at anyone else,” John says.
The onboarding process was straightforward. The team ran a month-long overlap before going fully live, helping ensure a smooth transition.
“The training was good,” John explains. “We did a month overlap and then we went live.”
Since implementation, the team has continued using TechMan without looking back.
Since adopting TechMan, Studley Green has seen clear improvements across scheduling, efficiency, and customer communication.
Overall, TechMan has made booking, scheduling, and handling work far more consistent and straightforward.
John describes TechMan’s support as reliable and knowledgeable.
“I speak to the helpdesk staff a fair amount,” he says. “They’re very knowledgeable and I’ve had no issues.”
He also notes that new staff pick up the system quickly, making training simpler as the team grows.
For John Bird and Studley Green, TechMan has brought structure, consistency, and efficiency to the way the garage operates.
From improved scheduling and automated reminders to integrated parts ordering and data access, the system has helped the team manage workload more effectively and make better use of their time.
When asked if he would recommend TechMan, John is clear:
“Yeah, I would.”
From happier technicians and service advisors, to seriously satisfied customers, our all-in-one garage management software delivers clear benefits.
Explore TechMan in real-time in a working garage and see how our extensive integrations can simplify your operations and save hours of time every day.
