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What is the vehicle history feature?

Vehicle history is a built-in feature of TechMan’s garage management software that stores and organises everything you need to know about a customer’s vehicle. Instead of searching through paper files or disjointed systems, this feature allows you to see all service records, notes, and preferences in one place.

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It helps your team work faster and more accurately by allowing instant access to previous repairs, estimates, billing history, and communication preferences. You get a full view of every customer and vehicle, making it easier to deliver consistent, informed service every time.

With TechMan’s vehicle history feature, you can avoid duplication and reduce admin time, giving your team the context they need to deliver a better, more personalised service without hassle.

This feature also keeps you GDPR-compliant by allowing easy tracking of customer privacy preferences and consent, so your data handling stays accurate and compliant.

What’s more, it’s built directly into TechMan’s core systems, meaning there’s no need to switch tabs or software. All the accurate vehicle history information is accessible whenever you need it, without the need for complicated setups.

How it works

TechMan’s vehicle history feature integrates directly with your core garage management system, ensuring a fast and hassle-free setup. Here’s how it helps your team stay organised and efficient:

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  • Automatically link customer needs to their vehicle history for instant access during any repair job or other services.
  • View detailed repair and billing records without having to switch between different systems or tabs.
  • Track communication preferences and privacy settings easily to stay GDPR-compliant.
  • Access estimates, previous jobs, and associated vehicle details, all in one place.
  • Manage and organise all vehicle history data seamlessly with TechMan, reducing admin time and errors.
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See why thousands of garages trust TechMan

From happier technicians and service advisors, to seriously satisfied customers, our all-in-one garage management software delivers clear benefits.

Based on reviews from
AG Motors "TechMan got us up and running with no hassle, and the system works perfectly for both the workshop and the office teams" Read the case study
BTN Automotive "I don't think there is anything else that would fit our mould as well as TechMan now" Read the case study
Kettering Motorist Centre "TechMan is easier to use and great for product ordering, stock management and customer reminders" Read the case study
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Get started with TechMan’s vehicle history feature and experience these benefits

The vehicle history feature integrates smoothly with the wider TechMan garage management system, helping you improve efficiency and customer service from day one. Here are the key benefits you can expect:

1. Faster service decisions

  • Get immediate access to all previous repairs, estimates, and vehicle details without any delay.
  • Eliminate time wasted searching through physical files or switching between different software systems.
  • Make quicker, more informed service decisions that help reduce customer wait times and improve satisfaction.

2. Accurate customer records

  • Maintain detailed and comprehensive records for both retail and account customers in one central system.
  • Keep billing information, communication preferences, and GDPR privacy settings consistently updated.
  • Reduce the risk of errors caused by outdated customer data across multiple platforms.

3. Improved GDPR compliance

  • Effortlessly track and manage customer privacy data to meet current GDPR regulations.
  • Automate the logging of communication preferences to ensure all interactions are properly recorded.
  • Stay confident that your data handling practices are professional and transparent at all times, without having to worry about compliance.

4. Reduced admin work

  • Cut down on manual entry with automatic data linking.
  • Avoid duplicate records and inconsistent notes that slow down your workflow and cause confusion.
  • Free up your team’s time so they can focus on other important tasks.

5. Enhanced team collaboration

  • Share accurate and up-to-date vehicle info seamlessly across your front desk and technician teams.
  • Align your whole team with one reliable source to improve communication and reduce misunderstandings.
  • Enable your staff to work together more effectively for smoother operations and faster repairs.

6. Seamless system integration

  • Enjoy a fully integrated vehicle history feature built directly into TechMan’s core software.
  • Access all data within one system without switching between multiple tabs or platforms.
  • Benefit from a fast and hassle-free setup that fits right into your existing workflow.